Emergency Protocol

If you are the victim of a life-threatening emergency anywhere in the United States, immediately dial 911 on your telephone and describe the situation to the operator, who will dispatch help immediately. If the emergency is occurring inside the Juilliard building, dial 911. Following that call, contact Juilliard Public Safety if possible so that emergency responders can be guided to the exact location.

If a general emergency is occurring that potentially affects the Juilliard community, listen for announcements over the public address system and follow the instructions of Juilliard Public Safety officers or other Juilliard officials. Red-colored phones located throughout the Juilliard building can be used to report an urgent security issue to Juilliard Public Safety. Alternatively, dial (212) 496-4911 to reach the Public Safety Main Desk on plaza level.

If a life-threatening emergency is occurring inside the Rose Building, dial 911 followed by Lincoln Center Security at (212) 875-5520. Lincoln Center Security officers are located in the Rose Building lobby, and at the 11th floor security post, 24 hours, 7 days a week and should be contacted for general security-related issues in that building. The 11th-floor security post in the Rose Building can be reached directly at (212) 875-5481.

Active Shooter

Juilliard Public Safety has taken proactive measures to address active shooter scenarios. Specifically, we have uniformed NYPD officers deployed around Lincoln Center at certain times, and we are in close contact with Lincoln Center Security, which can provide additional security if needed. We have also upgraded the school’s emergency communication systems.

This section is intended to remind the Juilliard community of the protocol to be followed in the event that an armed individual would enter the building.

The response to an active shooter in the building is simple and unambiguous:

1. RUN: Find the nearest exit and leave the building immediately. Call 9-1-1 when you get outside. If running is not possible,

2. HIDE: Find a room or other discrete area in which you can remain out of sight. Lock or barricade the door, silence your mobile device, stay calm, and wait for the police to arrive. If and only if hiding is not possible,

3. FIGHT: Attack your assailant as forcibly as possible with anything that can be used as a weapon. Run away at the first opportunity, leave the building, and call 9-1-1 when you get outside.

Although this is a difficult and disturbing topic, it is best to be prepared. Always be aware of your surroundings and know the location of the nearest building exit. Report any behavior or actions that cause you to be fearful. Juilliard Public Safety is available to answer any security questions or concerns, so feel free to approach any of our officers or staff members at any time.

Last Updated Thursday, Nov. 17, 2022, 09:27PM